Fidall allows you to save your loyalty card numbers and sign up for new cards and store them on your mobile phone. Fidall also enables you to receive special offers and best deals available on the loyalty cards you stored on your mobile.
To access the Fidall app, all you need to do is open a free account to register. Then download the application version required for your mobile phone.
You can save your loyalty cards either on your mobile or on your Internet account: Fidall automatically syncs both of them.
It may be that Fidall has not yet included a certain number of loyalty programs in its catalogue. If this is the case, you can create a "blank" card and assign the name of your choice.
You can indeed propose new cards by taking a photo of your card using the best possible quality and definition. Take photos of both sides and send them to contact (@) fidall.com. Of course, we will erase any personal details before publishing. This ensures that it is available as soon as possible on the Fidall app.
As soon as you send your request, Fidall immediately transfers the information needed to create your loyalty card. It then depends on which store you selected. Some stores can create your card immediately, whereas others will take a little longer.
Yes you can, but only after you have registered for free membership with Fidall on the sign-up page.
It may be that Fidall has not yet signed a partnership agreement with a certain number of stores and this prevents you from signing up automatically. Or it may simply be that the store cannot handle such a request for technical reasons.
This depends on the store. Some will choose to offer only a paperless version of this new card, whereas others will nonetheless send you a plastic version.
All you need to do is to enter the login details and
password that you created when you subscribed to the program on the store's
If you signed up for a loyalty program using your Fidall account, the balance is displayed automatically.
It may be that Fidall has not yet signed a partnership agreement with certain stores and this prevents you from consulting your points balance. Or it may simply be that the store cannot handle such a request for technical reasons.
Fidall's policy is to send you only the offers corresponding to your loyalty cards and on an ad hoc basis. Sometimes stores have no offers to send to you.
Some scanners are too obsolete and cannot read mobile
phone screens. In this case, the cashier simply enters the card number
In major retail stores such as Tesco, Sainsbury’s and so on, cashiers do not read mobile phone screens using the fixed readers in front of them, but rather they use their handheld readers that are usually used to scan bulky items.
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